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Forums > Aid Kit: Gameplay Help >

How to Report Offences to Admins

offline_icon_small excitement01

Total posts: 627
From: ro - ...
Hello everyone,

as the title suggests, I'm going to show you how to make a report in our game Power Soccer. Perhaps many of you faced the problem of wanting to make a report, but didn't know how. I'll try to be as clear as possible, answer your questions and I hope this helps.

How to make a report:

Firstly, you need the proofs, the prints, or in some cases video proofs.

(Example video )


How to take a print screen:

a) Click on the window you want to print. Press the button "print screen" located in the right-top side of the keyboard, usually to the right of F12 key. (See here)
b) Click on Start , All programs, Accessories and then Paint. (See here )
*Note: depends on what windows version you got. If you have windows 7, you can simply type paint in the search box.
c) In Paint, click on Edit and then Paste. (See here)
d) When the image appears in the Paint window, click File, and then click Save As. (See here )
e) In the Save As dialog box, in the File name box, type a name for the screen shot, and then click Save (See here). Try to choose a name that you will remember easily since you might need this in the following steps.

Example video

Now that you have the print screens, those must be uploaded on a website. There are plenty of uploading websites, below I'll explain to you how to upload pictures on three most popular sites. Unfortunately, only two of them are supported by video example, but the information are pretty specific and detailed.


I)Tinypic:

1) Open the website Tinypic: tinypic.com/...
2) Click on Browse (See here).
3) Search the image in your computer {You must remember the name of the print from the previous step, so please remember, when you save a print screen, try to give it a simple and easy to find name}, click on the image and then press Open (See here).
4) Resize the image at 1024x768 (See here).
5) Click on Upload, complete the antispam test question and then click Upload now (See here)
6) Copy the Direct Link (See here).
7) Send the link to an Administrator or to the Admin Team (+ explanations about what you report: pf_admin@powerchallenge.com...).

Example video

II) Localhostr:

1) Open the website Localhostr: localhostr.com/...
2) Click on Browse (See here).
3) Search the image in your computer, click on it and then press Open (See here).
5) Click on Upload (See here).
6) Copy the Link (See here).
7) Send the link to an Administrator or to the Admin Team (+ explanations: pf_admin@powerchallenge.com...).

Example video

III)ImageShack:

1) Open the website ImageShack: imageshack.us/?no_multi=1...
2) Click on Browse (See here)
3) Search the image in your computer, click on it and then press Open (See here).
4) Resize the image at 1024x768 (See here).
5) Click on Upload (See here).
6) Copy the Link (See here).
7) Send the link to an Administrator or to the Admin Team (+ explanations: pf_admin@powerchallenge.com...).


Example video
*Note:
Imageshack.com... is also offering a program called ImageShack Uploader through which you can upload really fast and much more pictures/screenshoots at the same time. You can download it, choose an username (create an account) and once you’re logged in you don’t have to visit the website every time you want to upload screenshoots/pictures. You can open it from your Desktop (it has an yellow frog icon) and then go to Start/ Programs / Pictures file; by doing Drag and Drop you can easily move the pictures with your mouse in the frame of ImageShack Uploader you have just opened. Then press Upload, once they are uploaded on the website you have the option to get the links/html codes individual or you can choose All Files and Images to get all the links together.

Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7


IV)ScreenSnapr:

How to download and install this program:

a) Open screensnapr.com/...
b) Click on Free Download button (See screensnapr.com/v/fUcHl3.jpg>here...).
c) Click on Run button (See here).
d) Click on Next button (See here).
e) Click on Install button (See here).
f) Click on Finish button (See here).

How to use it:

1)Open the program (See screensnapr.com/v/tEk7zo.jpg>here...)
2)Press Ctrl+1 (See screensnapr.com/v/2PVXhu.jpg>here...).
3)Select the sheet you want to print (See screensnapr.com/v/xQCwWE.jpg>here...).
4)Paste the link in a new tab (See screensnapr.com/v/EaNFN5.jpg>here...).

Example video



In which cases do I need to take a screen shoot:

Cases in where your opponent uses sinful techniques to cheat or when your opponent has an improper behaviour.

These are the cases that must be reported:

1. Game logic error (GLE)

-> One screen shot is needed:
The screen showing the GLE message.
"A game logic error occurred , match aborted " or “Game Aborted”
If this happens in a cup, take a print that shows the usernames and the message User X vs. User Y 0 -0 ( match not reported).
Without these screen shoots the report is not useful, you MUST have these prints.

->Video proofs are not necessary

2. Lag manipulation (by pressing F9 during the game, in the right bottom corner of your monitor you can see the information about FPS and ping)

-> Two screen shoots are needed:
Take a print when the latency bar is showing a normal ping.
Another print screen when the ping changes, you can take more prints when the ping changes for example ping 0.3 to 0.1 and again to 0.3, more prints in this case would be useful.

->Video proofs:
Save the replays that seems to be suspicious.
Record the whole game (you have to download recording program like Cam Studio, Fraps etc.)

3. Own goals

->there is a need of more than 2 screen shoot:
The case when it shows that your opponent scores intentionally own goals.
Statistics of the game showing the big difference of goals.

->Video proofs:
Save the replays.

5. Speed hack

->Screen shoots:
Are not useful in this case.

->Video Proofs:
Save the replays that are suspicious (the case when your opponent’s players teleports from place to place or got a higher speed than the normal way)
Record the whole game.

6. Freezing match and Disconnection on purpose

->Screen shoots:
In case of Disconnection on purpose, there’s need of one print that shows a message your opponent quit the game intentionally.
In case of Freezing match, there’s need of more than 2 prints that shows your opponent does that frequently.

->Video Proofs are not useful in this case.

8. Insulting

->Screen shoots:
In case you have been insulted in chat room, forum or during the game.

->Video Proofs are not useful in this case.

9. Accusing

In case someone is accusing you.
->Screen shoots:

->Video Proofs are not necessary in this case.

10. Threatening to Report

If another user is threatening to report you
-> Screenshot of the threat:

Where do I send the report:

There are two ways to do it. You can report someone directly to an admin (Example video ) or by sending an e-mail to pf_admin@powerchallenge.com... (Example video)

If you want to report an admin, you have to contact a Master Assistant or send an e-mail to pf_ma@powerchallenge.com... !


Important links:
Prints needed to report someone -by alinenko

Useful Screenshot Program - by nikolazhellas



PS: Special thanks to alinenko and Hagi2007 for helping me in creating this thread!

Added #10 - jefco
Written: 4/14/2012 (GMT+0200) 2:46pm (CET)
Edited by a moderator: 12/3/2012 (GMT+0200) 10:46am (CET) | Total edits: 3
offline_icon_small qaiskhan

Total posts: 2086
From: en - Wolverhampton
Clan: [CSXI] Member
A really thorough thread which I can see helping many new users in the future, so good I might add a link to it on my owners corner.
Written: 4/14/2012 (GMT+0200) 3:05pm (CET)
offline_icon_small  lol18

Master Assistant

Total posts: 13146
From: tt - Somewhere
Clan: [CSXI] Captain
A nice update on alin's thread... Well written excite (and well written alin for the past thread) New users need to read this.
Written: 4/14/2012 (GMT+0200) 4:38pm (CET)
offline_icon_small alinenko

Total posts: 8270
From: ro - ...
Far better than the original thread, good job bro.
Written: 4/14/2012 (GMT+0200) 6:13pm (CET)
offline_icon_small maddogbro13

Total posts: 1197
From: us - ...
Clan: [★MF★] Member
Oh wow this is a great thread.. :) and true it is better than the original one. :)
Written: 4/25/2012 (GMT+0200) 9:17pm (CET)
offline_icon_small akul25

Total posts: 1263
From: in - ...
Clan: [Iη∂] Member
what a thread mate
Written: 5/7/2012 (GMT+0200) 7:13pm (CET)
offline_icon_small desmondnew2

Total posts: 11032
From: sg - SNSD Korea
Clan: [★MF★] Member
A good update to the thread :)

Althought you forget to mention photobucket as a uploading of image site too.
Written: 5/20/2012 (GMT+0200) 11:22am (CET)
offline_icon_small alinenko

Total posts: 8270
From: ro - ...
desmondnew2 wrote:
A good update to the thread :) Althought you forget to mention photobucket as a uploading of image site too.


Actually he gave me the idea of doing photobucket too, but I told him that there were enough examples allready. We did not list all of them, just game some examples.
Written: 5/21/2012 (GMT+0200) 8:31am (CET)
offline_icon_small -ultragamer-

Total posts: 316
From: in - ...
Clan: [ATG] Member
A great thread,It'll be a great help to the new guys who aren't aware of such softwares.
Written: 5/29/2012 (GMT+0200) 8:02pm (CET)
offline_icon_small fioleletowy_potwor

Total posts: 1347
From: pl - Warszawa
Clan: [S-S-™] Captain
Great thread !!!

Who does not know how to do screenshots, now it's for him will be very easy and simple.
Written: 6/3/2012 (GMT+0200) 11:43am (CET)
offline_icon_small levike8

Total posts: 11
From: ro - ...
admin i find a hakker, ***
Written: 6/20/2012 (GMT+0200) 5:30am (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 11:42am (CET) | Total edits: 1
offline_icon_small levike8

Total posts: 11
From: ro - ...
*** hakk
Written: 6/21/2012 (GMT+0200) 5:37am (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 11:42am (CET) | Total edits: 1
offline_icon_small sokar36

Total posts: 45
From: us - Delaware
I use flickr to post my screenshots on.
Written: 6/21/2012 (GMT+0200) 2:51pm (CET)
offline_icon_small levike8

Total posts: 11
From: ro - ...
*** is hacker
Written: 6/21/2012 (GMT+0200) 3:28pm (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 11:43am (CET) | Total edits: 1
offline_icon_small .revolution.

Total posts: 6
From: us - miami
this gonna help a lot !! nice post
Written: 6/25/2012 (GMT+0200) 9:09am (CET)
offline_icon_small levike8

Total posts: 11
From: ro - ...
*** is hacker
Written: 6/27/2012 (GMT+0200) 10:21am (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 11:43am (CET) | Total edits: 1
offline_icon_small levike8

Total posts: 11
From: ro - ...
*** is hacker
Written: 6/27/2012 (GMT+0200) 10:32am (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 11:43am (CET) | Total edits: 1
offline_icon_small levike8

Total posts: 11
From: ro - ...
*** is hacker


user warned for cccusing player of hacking in the forums, which is not allowed ~ Adeidos
Written: 7/5/2012 (GMT+0200) 9:15am (CET)
Edited by a moderator: 7/24/2012 (GMT+0200) 12:04pm (CET) | Total edits: 2
offline_icon_small __xbox.007-

Total posts: 23
From: us - Ambler, PA
Using simple and straightforward words this thread is easy to understand and will be great help to the readers. Well Done.
Written: 7/26/2012 (GMT+0200) 8:14pm (CET)
offline_icon_small yusuf_001

Total posts: 33
From: en - Blackburn
can you report people for lagging and for own goals
i wants played this guy and he scored 10 own goals
Written: 8/5/2012 (GMT+0200) 1:13pm (CET)
offline_icon_small s0meb0dy

Total posts: 14584
From: gr - Greece
Clan: [CoS] Member
Great job Excitement01! This has more details and is much better than the older threads about reporting.
Written: 8/9/2012 (GMT+0200) 1:41am (CET)
offline_icon_small -.number88.-

Total posts: 2025
From: es - Catalunya
Clan: [♥ҪFҪ♥] Member
Nice thread! Good job in this thread, good luck.
Written: 8/16/2012 (GMT+0200) 11:04am (CET)
offline_icon_small kermo2

Total posts: 635
From: ee - tallinn
Nice thread,I got my help :)
Written: 8/22/2012 (GMT+0200) 7:10am (CET)
offline_icon_small sanjay96k

Total posts: 19
From: in - ...
Clan: [FFH] Member
How do u record the whole match
Written: 10/17/2012 (GMT+0200) 10:37pm (CET)
offline_icon_small  croatia-maksimir

Total posts: 5
From: hr - ...
Clan: [WCBP] Member
Hello,

I would like to talk with one admin who has the time for listening about the problems in Power Soccer that I have. My problem are my opponents. Not in football sense.

I need just one admin. I don't want to write here in public.

Thanks in advance.
Written: 10/20/2012 (GMT+0200) 1:27am (CET)
offline_icon_small v.marcos

Total posts: 1
From: br - ...
levike8 wrote:
*** is hacker
Written: 1/28/2013 (GMT+0200) 8:48am (CET)
offline_icon_small  nastygamer

Total posts: 3
From: in - ...
Clan: [Iη∂] Co Captain
nice , really helpful
Written: 1/28/2013 (GMT+0200) 12:12pm (CET)

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